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Explore the HiRoad

Customer Care

We take the “care” part seriously. That means we’ll support you with the service you deserve when you need us most.

Chat

Message directly with Customer Service about your issue.

Call

Monday to Friday: 9:00 AM to 10:00 PM (ET) Saturday: 9:00 AM to 5:00 PM (ET)

Email

If you prefer to write to us, we’ll get back as soon as possible.

support@hiroad.com

Questions about quotes

What vehicles are you able to insure?

What is a deductible?

Why are you unable to insure my vehicle?

What does it mean to have “full coverage”?

What is a lienholder and where do I add this information in my policy?

Are you a new HiRoad customer? Here’s some helpful info.

Is the price I pay today the same I’ll pay each month?

Why do all drivers on my policy need to use the app?

Will my phone work with the HiRoad app?

How can I improve my driving?

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